Responsible Gaming
Introduction
At Coolum Getaway, we believe that gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Pokies and online gaming should be fun, exciting activities that you can afford to lose. If you find yourself gambling beyond your means or using it as a source of income, it's time to seek help.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state) to participate in any gaming activities on our affiliate partners' sites. We are committed to preventing underage gambling and protecting young people from the harms of problem gambling.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Keeping your gambling activities secret from family or friends
- Loss of Control: Inability to stop gambling or stick to predetermined limits
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Using Gambling to Escape: Gambling to relieve stress, anxiety, or other emotional problems
- Borrowing Money: Taking out loans or borrowing money to fund gambling
- Relationship Strain: Conflicts with family members or partners about gambling habits
- Continuing Despite Consequences: Gambling even when experiencing financial, legal, or personal problems
- Increased Time and Money: Needing to gamble with larger amounts or for longer periods to feel the same excitement
If you've checked any of these boxes, please reach out for support immediately.
Self-Help Tools
Most reputable online gaming providers offer tools to help you maintain control over your gaming. These include:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a cap on the amount you're prepared to lose
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Time Limits: Set automatic session timers to remind you to take breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites if you feel your gambling is becoming problematic
Use these tools proactively to stay in control of your gaming experience.
Support Organizations
If you're struggling with problem gambling, help is available. Here are trusted organizations in your region and beyond:
Australia
- Gambling Help Online - Free counselling and support service for Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7 free call)
United Kingdom
- GamCare - Free advice, information and support
www.gamcare.org.uk - GamStop - National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council - Evidence-based resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling - Helpline and treatment resources
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Center for Health Education
www.bzga.de
Call to Action
If you think you may have a problem with gambling, please seek help today. There is no shame in reaching out—problem gambling is a recognized condition, and support is available. Contact one of the organizations listed above or speak with a trusted family member, friend, or healthcare professional.
Remember: Gaming should be fun. If it's not fun anymore, it's time to stop and seek support.